Thanks for your query at DoctorSpring.com
I am Dr.R.K and I am pleased to assist you.
You are having external hemorrhoids.
An external hemorrhoid becomes painful when a clot forms inside.
Since you are having pain, there is a possibility that your hemorrhoid has developed a clot inside.
You can apply lignocaine jelly and take Sitz bath 3-4 times a day. Drink plenty of water and fiber to avoid any constipation. If pain is persisting and no good relief is obtained with medical treatment, then the painful hemorrhoid has to be excised.
You can discuss with your doctor about these options.
I hope that answers your query.
Let me know if I can assist you further.